Privacy Policy

Last updated 21 September 2026.

This policy describes how Thogits (“we”) handles information when you use thogits.com, app.thogits.com, and related services (the “Service”). The Service is in beta.

Who we are

Contact: pk@thogits.com. For customer workspaces, you (the organisation) are the controller of member and business records you store. We process that data to provide the Service.

What we collect

• Account data: email, password hash, optional phone, session cookies.
• Workspace data you put in Thogits: records, files, pages, automations, agent conversations, and notifications.
• Billing data processed by Stripe (we do not store card numbers).
• Device tokens if you enable push notifications.
• Operational logs and traces (paths, error codes, approximate usage).

How we use it

• To run the product you signed up for.
• To send verification, invite, and product email.
• To generate pages, run assistants, and search: prompts and record text may be sent to our AI providers when you (or an agent you enable) use those features.
• To prevent abuse, bill usage, and keep the Service running.

Subprocessors

We currently use:

• Railway (hosting and databases, United States)
• Stripe (payments)
• xAI (assistant / page-generation / voice)
• OpenAI (optional embeddings / semantic search)
• Resend (transactional email)
• Telnyx (voice / messaging, if enabled)
• Axiom (logs and traces)
• Apple (push, Sign in with Apple if enabled)
• Google (OAuth / Calendar if you connect them)

Where data lives

Production databases and object storage are in the United States. We do not currently offer an EU-only region.

Operator access

Founders and operators can access infrastructure (Railway, databases) to run and debug the Service. We do not sell your workspace data.

Retention and deletion

You can delete an organisation in Settings. That removes the workspace from the product and we then delete the linked data space and stored artefacts. Backups may retain copies for a limited window. Account deletion and a portable export are on the roadmap; contact us if you need either during beta.

Cookies

The product uses an HttpOnly session cookie to keep you signed in. The marketing site may use a first-landing cookie for campaign measurement.

Contact

Privacy questions: pk@thogits.com.